Refund policy

Every Creekside Canine collar is handmade by me, to order, sized to your dog, and customized with your choices, so I can't accept returns or exchanges for change of mind or incorrect measurements. Please measure your dog (not an existing collar) before ordering, and message me if you're unsure. I'm happy to help.

If your item arrives damaged or with a defect in materials or workmanship, contact me within 30 days of delivery with photos and I'll repair or replace it.